Contact Us/F&Q

Made by Erika Convertible Collection is 100% Australian Made
. We provide one of the largest Australian owned and Made Convertible Collections with over 18 designs available across a wide size range. We pride ourselves on our high quality garments and guarantee you will receive a gown that has been through our strict quality control guidelines. If you have a question about any of our products or would like help with your purchase please do not hesitate to contact one of our customer service team members. We will endeavour to answer your query within 24 hours.
F & Q

Have any questions or concerns? 

We’re always ready to help! Here are some commonly asked questions


How long will it take to receive my order?

 All orders are generally made to order and will be completed within a 6 week time frame. If the fabric colour requested is out of stock it may increase to a 8-12 week time frame dependant on our fabric supplier. We carry some Ready to Wear garments in stock, so if you are requiring something within a short time frame or would like to request a rush order, please contact us to inquire about the current designs in stock.


What if my measurements are outside of your Size Guide?

If you fall out of the size guide or you require extra length please contact us to arrange a custom fit at an additional surcharge of $25

Can I order swatches?

Yes please email us to request a swatch to be posted to you or you can simply order via the swatch product detail available in the Convertible Collection. 


How do I return an item?

 If you are lodging a request of exchange please email Returns are only accepted in contact is made within 7 day's of receipt and returned within 14 day's. 


How do I choose the best size?

Our style of gown is very forgiving when it comes to sizing. The stretch fabric allows a comfortable fit across 3 sizes easily. The length is a standard 120cm drop from the waistband for the the full length designs; the non fray raw edge allows for easy tailoring of the hem. To best find your fit view our size chart.


Generally in our plain stretch fabrics a size fit as follows XS 4-8; S 8-12; M 14-18; L 18-22; XL 22-26; XXL 26-30. If you are on cusp of a size it is better to go up rather than down.

Can I try these dresses on?

Brisbane/Ipswich - Via Party;

Gold Coast North/Gold Coast South - Via Party;

Perth - In store;

Gold Coast - In store;

Is your location not listed? Please get in touch to discuss your options or to order a free fabric swatch.


Still have unanswered questions? Then don't hesitate to use our contact form.